An Empirical Note on Perceptions of Partial Apologies
Keywords:
Apology, Victim-offender Mediation, Restorative Justice, Remorse, Disculpas, mediación entre víctima y victimario, justicia restaurativa, arrepentimientoAbstract
This study examined perceptions of partial apologies. Eighty young people rated the extent to which five components of apology (i.e., accepting responsibility, acknowledging harm, expressing remorse, offering reparation, and promising forbearance) implied each other. Statistical analyses across different types of partial apologies showed no significant differences in the extent to which a particular uncommunicated component of apology was implied by one type of partial apology than another. Analyses within each type of partial apology revealed significant differences in the extent to a partial apology implied one type of uncommunicated component than another: Acknowledging harm or offering reparation implied promising forbearance to a lesser extent than accepting responsibility and expressing remorse. Expressing remorse or promising forbearance implied accepting responsibility to a greater extent than acknowledging harm and offering reparation. It is important to understand perceptions of partial apologies because they are more prevalent than full apologies, and may be considered less effective.
Este estudio analizó las percepciones de las disculpas parciales. Ochenta jóvenes evaluaron hasta qué punto cinco componentes de las disculpas (esto es, aceptar la responsabilidad, reconocer el daño causado, expresar remordimiento, ofrecer reparación y promesa de restricción) estaban implícitas entre sí. Análisis estadísticos entre diferentes tipos de disculpas parciales no mostraron diferencias significativas en la medida en la que un componente de la disculpa no expresado estaba implícito en un tipo de disculpa parcial u otro. Análisis de cada tipo de disculpa parcial revelaron diferencias significativas en cuanto hasta qué punto una disculpa parcial implicaba un tipo de componente no comunicado u otro: reconocer el daño causado u ofrecer reparación implicaban una promesa de restricción en menor medida que aceptar la responsabilidad y expresar remordimiento. Expresar remordimiento o prometer restricción implicaban aceptar la responsabilidad en mayor medida que reconocer el daño y ofrecer reparación. Es importante entender las percepciones de las disculpas parciales, ya que prevalecen sobre una disculpa completa, y pueden considerarse menos efectivas.
DOWNLOAD THIS PAPER FROM SSRN: https://ssrn.com/abstract=3029093
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