Welcome to McDenmark

Autores

DOI:

https://doi.org/10.35295/osls.iisl/0000-0000-0000-1353

Palavras-chave:

digitalization, public administration, citizen participation, access to justice

Resumo

Denmark is a pioneering country regarding digitalization. The Danish public administration is a clear frontrunner and has been submitted to significant changes. Contact between the administrative authorities and the citizens is predominantly digitalized and digital self-service solutions and automated decisions are increasingly used. Theoretically the point of departure is George Ritzer´s theory that societies worldwide are subject to a far-reaching process of McDonaldization, which leads to the implementation of the modes of organisation and production found in fast-food restaurants in other sectors in society. The theory of McDonaldization is applied to the digitalization of the public administration in Denmark. The article further explains the findings from a sample survey on specific digital solutions in Denmark and how the citizens perceive these solutions.

Downloads

Não há dados estatísticos.

        Metrics

Views 327
Downloads:
13(4)_Kristiansen_OSLS (English) 254
XML_13(4)_Kristiansen_OSLS (English) 11


Biografia do Autor

Bettina Lemann Kristiansen, Aarhus University, School of Business and Social Sciences, Department of Law

Bettina Lemann Kristiansen. Professor, PhD, University of Aarhus, Denmark. Email address: blk@law.au.dk

Referências

Bergwall, P., 2021. Exploring Paths of Justice in the Digital Healthcare: A Socio-Legal Study of Swedish Online Doctors. Doctoral Thesis, University of Lund.

Cotterrell, R., 1984. The Sociology of Law. An Introduction. London: Butterworths.

Datatilsynet (The Danish Data Protection agency) consultation opinion on the report of The Committee of Structural Affairs (Strukturkommissionens betænkning) 1434/2004, j.nr. 2004-122-0103.

Faye Jacobsen, A., 2017. Digital Kommunikation i kommunerne. Copenhagen: Institut for Menneskerettigheder.

Fenger, N., 2010. Den forvaltningsretlige teoris udfordringer i starten af det 21. århundrede. Juristen, no. 10, 275–284.

Fenger, N., 2014. Borgeren og digitalisering – hvor går vi? Nordiske Juristmøte, no. 40, 91–104.

Folketingets Ombudsmand, notat (j.nr. 2009-1354-983).

Folketingets Ombudsmands Beretning FOB 2011-12-1.

Folketingets Ombudsmands Beretning FOB 2014-24.

Hammerslev, O., 2013. Max Weber. In: O. Hammerslev and M. Rask Madsen, Retssociologi. Klassiske og moderne perspektiver. Copenhagen: Hans Reitzels Forlag, 213–258.

Hartley, D., 1995. The “McDonaldization” of Higher Education: Food for Thought? Oxford Review of Education, 21(4), 409–423.

IDA, 2018. Digital kontakt til det offentlige. Report. Copenhagen: IDA.

Lemann Kristiansen, B., 2009. Retshjælp i Danmark. Delrapport I: Beskrivelse af retshjælpstilbuddene [online]. Justitsministeriets Forskningsenhed. Available from: https://www.justitsministeriet.dk/sites/default/files/media/Arbejdsomraader/Forskning/Forskningspuljen/2011/2009/delrapport_I_retshjaelp_i_Danmark.pdf

Lemann Kristiansen, B., 2013. Retshjælp – fortsat et udækket behov? In: T. Gammeltoft-Hansen et al., eds., Protecting the rights of others: Festskrift til Jens Vedsted-Hansen. Copenhagen: Djøf, 83–101.

Lemann Kristiansen, B., and Basse, E.M., 2016. Svage interesser i den digitaliserede social- og miljøforvaltning. In: N. Jul Clausen et al., eds., Ikke kun Retsfilosofi : Festskrift til Sten Schaumburg-Müller. Copenhagen: Djøf, 37–56.

Lemann Kristiansen, B., 2022. Access to Justice i en digital forvaltning – et borgerperspektiv. Kritisk Juss, 48(1), 74–99.

Margolis, E., 2004. The McDonaldization of Higher Education. The Journal of Higher Education [online], 75(3), 368–370. Available from: https://doi.org/10.1080/00221546.2004.11772263

Motzfeldt, H.M., and Næsborg-Andersen, A., 2018. Developing Administrative Law into Handling the Challenges of Digital Government in Denmark. The Electronic Journal of e-Government [online], 16(2), 136–146. Available from: https://findresearcher.sdu.dk/ws/portalfiles/portal/146248850/ejeg_volume16_issue2_article531.pdf

Motzfeldt, H.M., and Taheri Abkenar, A., eds., 2019. Digital Forvaltning – udvikling af sagsbehandlende løsninger. Copenhagen: Djøf.

Regeringen, 2018. Aftale om digitaliseringsklar lovgivning [online]. Available from: https://www.regeringen.dk/media/4690/digitaliseringsklar-lovgivning.pdf

Regeringen, KL and Danske Regioner, 2011. Den digitale vej til fremtidens velfærd. Den fællesoffentlige digitaliseringsstrategi 2011–2015.

Regeringen, KL and Danske Regioner, 2016. Et stærkere og mere trygt digitalt samfund Den fællesoffentlige digitaliseringsstrategi 2016–2020.

Regeringen, KL and Danske Regioner, 2022. Digitalisering, der løfter samfundet. Den fællesoffentlige digitaliseringsstrategi 2022–2025.

Retssikkerhedslov (Legal Security Act), Lov 1647/2021.

Ritzer, G., 1993. The McDonaldization of Society. Newbury Park: Pine Forge Press.

Ritzer, G., 1996a. McDonaldiseringen af samfundet. Copenhagen: Hans Reitzels Forlag.

Ritzer, G., 1996b. The McDonaldization Thesis: Is expansion inevitable? International Sociology, 11(3), 275–383.

Ritzer, G., 2002. An introduction to McDonaldization. In: G. Ritzer, McDonaldization: The Reader. London: Sage, 4–25.

Ritzer, G., 2010. McDonaldization: The Reader. 3rd ed. London: Sage.

Ritzer, G., 2013. The McDonaldization of Society: 20th Anniversary edition. London: Sage.

Weber, M., 1971. Makt og byråkrati. Oslo: Gyldendal akademisk.

Wiese Schartum, D., 2018. Digitalisering av offentlig forvaltning – fra lovtekst til programkode, Fagbglaget.

Wiese Schartum, D., 2021. Jus og digitalisering. Lov og Rett, vol. 60, 92–109.

Publicado

2023-07-28

Como Citar

Lemann Kristiansen, B. (2023) “Welcome to McDenmark”, Oñati Socio-Legal Series, 13(4), p. 1281–1297. doi: 10.35295/osls.iisl/0000-0000-0000-1353.