Hope, L., De La Fuente Vilar, A., Kontogianni, F., Leslie, A., & Oostinga, M. (2026). Communication errors in online interactions: Examining cultural differences in perceptions of rapport and preferred recovery strategies. Oñati Socio-Legal Series, 16(4), 1525–1551. https://doi.org/10.35295/osls.iisl.2354